Friday, March 28, 2014

Props to Lionell & Dan

A power adapter at our 18th & Kasold site started freaking out two days ago and has been causing intermittent issues for folks who live in and around Meadowbrooke Apts.

It went down for good yesterday evening at 5:45 PM or so.

I'd like to thank Lionell for staying late, doing a tower climb and fixing the issue after hours.

You might know Lionell as the friendly gentleman you speak to on the phone if your call our offices.  What you might not know is that he has a background in military radio communications and helps with field work on a regular basis.

Everyone on our technology team takes a turn as the on-call operator once every three weeks.  They give up their weekends and time with their families to keep the network running.  I'd like to thank both Dan and Lionell for the hard work they do day in and day out to keep the network running smoothly.