Maintenance Complete!

The overnight maintenance window went very smoothly.  We were only offline for a couple of minutes.

There is one more maintenance window scheduled for August 30 from 5 AM to 6 AM.  After that maintenance window is complete, we'll have doubled our network's capacity.

Hopefully this hasn't inconvenienced too many people.  Our minimum usage is between 4 and 5 AM so we are trying to do major work during this window.

Network Maintenance

We are doing maintenance on our upstream link at 5:00 AM tomorrow, August 21.  Internet connectivity will be spotty (or non-existent) from 5:00 AM to 5:30 AM.

Thanks for your patience as we work to ensure we have the network capacity to serve you.

Network Upgrade Complete!

We completed a capacity upgrade today.  This increases our carrying capacity by 50% and will make substantial additional bandwidth available for our new fiber customers (Delta Gamma, Delta Chi, Chi Omega and Beta Theta Pi).

The original upgrade was scheduled for August 30, so I'd like to give a special thanks to Libby Purnell, Lamon Bibbs, Stephanie Smith and the team at Century Link for working with us to increase our capacity before the students return.

Scheduled Maintenance

Due to increased demand, we are upgrading our capacity on Thursday August 15, 2013.

Network wide outages are to be expected from 3:00 AM to 6:00 AM on this date.

This should improve network speeds during peak hours (9:00 PM -> Midnight).

Forbes Feature on Wicked Broadband

We've been mentioned in Forbes before, but here is a nice feature article about our fiber project:

Who Needs Google Fiber? A Kansas Engineer Sets Out To Give His Neighbors A Gigabit Network Of Their Own

Joshua Montgomery and Kristie Adair are co-founders of Wicked Broadband As Google prepares to roll out its blistering one-gigabit-per-second network in three states, communities around the country are starting to grapple with an uncomfortable truth-if they don't act now, they could be left out of the new gigabit-driven economy.

Recent Intermittent Outages

We recently upgraded the firmware for both our tower sectors and our subscriber equipment.

The new firmware appears to have some bugs that affect stability and up-time.  This has caused several intermittent rate lockups and outages for both our business and residential customers.

The fault for this lies entirely with me.  I should have tested this upgrade more thoroughly before rolling it out network wide.

We are going to roll back upgrade overnight tonight at 1:30 AM.

My apologies for any inconvenience this may have caused.  Those of you who have been with us for a while know that this is a-typical of our operation.

A Little Trouble

We are having some intermittent throughput problems at our tower site at 2100 Harper.  We are working to identify the cause of the problem and resolve it.

Customers in SE Lawrence can expect some brief outages as we chase the issue.